Change Number Request Form

How to Change Number?

To correct Mistyped Numbers or Replace Registered numbers with sim concerns (e. g., Inactive Sim, Recycled Mobile Numbers, etc.)

To avoid pending request or change please read the following below:

*Old number for Dealer and Reseller must have sufficient load credit.

                100 LP for System User (Reseller)

                250 LP for System Owner (Dealer)

*Clear Copy of any the following Government ID

                SSS                                         VOTERS ID                           PHILHEALTH ID

                UMID ID                               PRC ID                                   PAGIBIG ID

                TIN/BIR ID                           DRIVERS LICENSE

                PASSPORT ID                     STUDENT IS

                SENIOR CITIZEN ID           POSTAL ID

*In case of loss of ID (Affidavit of Loss is required)


  • Fill Up all the required field
  • Clear copy of 1 Government Issued ID
  • 3 specimen signature
  • TPC Registered mobile# (OLD) and NEW (replacement) number
  • Affidavit of Loss (if lost) or Request letter
  • Submit via walk-in or thru email at or
  • Simply Fill up the form in Change Number Request Form page


  • Request fee will be deducted from the Old number
  • Processing time: 3-4 Working Days with interview thru phone calls/verification

You can download here: Change Number Request Form

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